Returns & Refunds
Returns & Exchanges
Return or exchange online orders by mail or in a store. Please contact us to get the free return label and print your return label. To locate your order number, sign in to your Order History. Exceptions listed below.
Returning & Exchanging Online Orders
We offer a 30-day return starting from the day you received your order.
Did you love your order? If not, see below for all the return details.
Restrictions & Exceptions
- For merchandise returned *within* 30 days after the delivery date, a refund will be issued to the original form of payment at the original selling price. If returned *after* 30 days, a merchandise credit will be issued at the original selling price.
- We'll gladly accept unworn, unwashed, and unaltered merchandise for return or exchange. All tags must be attached and items must be returned in original packaging. Defective items may still be accepted.
- Shoes, bedding, curtains, swimwear, items must be shipped back to our warehouse and cannot be returned to a store unless they were originally purchased at a store location.
- Without an original sales receipt, merchandise qualifies for an exchange at the current selling price. Item(s) exchanged must be of equal or greater value.
- A one-time price adjustment will be granted on full-price purchases only if an original sales receipt is presented within 14 days of purchase.
- Final Sale Policy: all sale items purchased at an extra 50% off are final sale and cannot be returned or exchanged.
Please note the exceptions listed below:
Specialty Items (If any)
Furniture & Select Décor
- Unlimited Furniture Delivery items in saleable condition may be returned or exchanged within 30 days of the delivery date.
- Unlimited Furniture Delivery items must be shipped back via our delivery service and cannot be returned to a store.
- Select upholstery is subject to a restocking fee if returned, plus applicable taxes. The fee will be deducted from the refund once the return is processed. For details about the restocking fee for a specific item, please visit the product page.
Shoes, Bedding, Curtains, & Swimwear
- Returns are free for shoes, bedding, curtains, and swimwear. We'll gladly accept unworn or unaltered merchandise for return or exchange in the original packaging.
- Shoes, bedding, curtains, and swimwear styles may be returned to our warehouse within 30 days for a refund to the original form of payment at the original selling price. If returned after 30 days, a merchandise credit will be issued at the original selling price. Please note, the products listed above may not be returned to stores.
We look forward to giving you more reasons to fall in love with all that we have to offer!